Our team members are continuing to practise safe and healthy hygiene, and we’ve rolled out extra cleaning and prevention measures across every touch point of our stores. Some of the specific measures we’ve put in place are:

> Removal of ‘multi touch’ items from our stores including beauty testers, shopping baskets and bags
> Minimising touch between customers and teams in transactions and fitting rooms
> Personal prevention methods
> Enhanced cleaning and sanitisation within the store, particularly of high-touch areas

We have an unlimited Returns & Exchanges policy, as long as items are in new condition with tags attached and you have proof of purchase. For online orders, you can make a return here.

Yes we will! Keep your eyes on New Arrivals for the latest looks as they drop. Join our list to be the first to know.

It's a busy time, but we're working closely with our delivery partners to get your orders to you as safely as possible. Once you get your shipping confirmation email, you'll be able to get the latest updates by clicking the tracking link.

We have an unlimited Returns policy, as long as items are in new condition with tags attached and you have proof of purchase. You can make a return here.

The quickest way to get in touch is via the online chat widget at the bottom of the Cotton On homepage.

Ensuring a safe working environment for our Distribution Centre team members is our top priority. We have taken strong measures to look after our people and the safe shipping of your product. These include providing hand sanitisers and personal protective equipment, high hygiene and cleaning standards, and split working hours to reduce employee contact.

As always, you can continue to shop online and earn perks rewards.

To view your points and rewards balance, log into My Account and select My Perks. If you have an active voucher, you can apply it to your online cart instantly.