Delivery

Free standard shipping to Australia and New Zealand on orders over A$50!

No promo code required - free shipping is automatically applied at checkout. 

Free shipping is a limited promotion and not available for orders deliverd outside Australia and New Zealand.

Christmas delivery dates

Last day for standard delivery of your order in time for Christmas

    • Region
      Order date
    • NORTHERN TERRITORY METRO
      12 DECEMBER 2014
    • Region
      Order date
    • WESTERN AUSTRALIA METRO
      15 DECEMBER 2014
    • Region
      Order date
    • SOUTH AUSTRALIA,
      NEW SOUTH WALES,
      TASMANIA METRO,
      17 DECEMBER 2014
    • Region
      Order date
    • QUEENSLAND METRO
      18 DECEMBER 2014
    • Region
      Order date
    • VICTORIA,
      ACT METRO,
      19 DECEMBER 2014

delivery

The following table does not include processing time. Refer to Processing your Order below for further details.

    • Region
      Standard
      Express
    • Melbourne metro,
      Sydney metro,
      Canberra metro,
      Brisbane metro,
      Victoria regional,
      Adelaide metro
      3-5 working days
      1 working day
    • Region
      Standard
      Express
    • New South Wales regional,
      South Australia regional,
      Tasmania (excluding remote locations),
      Perth metro,
      Darwin,
      Alice Springs,
      Queensland regional (excluding Far North Queensland)
      5-8 working days
      2-3 working days
    • Region
      Standard
      Express
    • New South Wales (2890 - 2899)
      9-26 working days
      3-7 working days
    • Region
      Standard
      Express
    • Far North Queensland,
      Western Australia regional,
      Northern Territory regional,
      Tasmania remote
      7-18 working days
      4-8 working days
    • Region
      Standard
      Express
    • Outside of Australia
      9-26 working days
      N/A
 

Delivery conditions

Next business day delivery to roadside addresses and offshore islands within these zones is not guaranteed. For any updates to expected delivery times, please refer to the Australia Post website.

Please note that you can track your order for an Estimated Time of Arrival from Australia Post website http://auspost.com.au/track

You will need to sign for your order when it arrives. If you are not available to sign for your order, Australia Post will leave a note with instructions for pick up from a designated post office.

While we do everything we can to ensure your order is delivered in a timely manner, we will not be liable for any loss or damage incurred by any person as a result of delay caused by our carrier that we have no control over or by any event which is out of our reasonable control or foresight including but not limited to any delay caused by an incorrect delivery address being provided to us.

Please note that international orders cannot be delivered to Post Office boxes.

Please note that nail polish cannot be shipped internationally. You can find more details on the United Postal Union Convention website.

Processing your order

All express orders placed by 10am (AEDT) on a working day will be processed and dispatched from our warehouse on the same day. All standard orders will be processed and dispatched from our warehouse within 1 to 3 business days. Orders placed on weekends and public holidays will be dispatched on the next working day.  If any items in your order are temporarily or permanently out of stock, we will contact you to arrange a refund, exchange or credit note for those items. If applicable, we may also give you the option of waiting for us to ship the items once new stock arrives.

Delivery Costs

  • Australia standard shipping AU$10.00
  • Australia Express AU$14.95
  • New Zealand standard shipping AU$10.00
  • Rest of the world standard shipping AU$40.00

International customers may incur customs fees and duties.

Customs Fees and Duties

Please note the delivery charge does not include any applicable importation charges, taxes and duties by customs in the country where the order is to be delivered. You are responsible for such taxes and duties.

Problems with your Order?

We want you have the best online shopping experience, so if you have any problems with your order, please contact our online customer service team.