Order personalised gifts for Christmas delivery. See Shipping Dates
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Change your mind anytime! You can exchange or return at any one of our stores or return online anytime!
We want you to be satisfied with your purchase but if the products are faulty, wrongly described or different from a sample shown, we’re so sorry! We will meet our legal obligations in the country in which the products were purchased. Just follow the returns process above in-store or online.
Change of Mind Returns
If you change your mind about a product you purchased from us online or in-store, we will refund the purchase price, or exchange (only available via stores) in the country of purchase, subject to the following conditions:
Shipping costs may be refunded on faulty items only if the entire order is being returned and the customer provides proof of the shipping amount.