US Domestic Shipping

Due to the impact of COVID-19 we are currently experiencing delays of 1-2 business days.

  • Delivery within
    • 2-3 business days: Arizona, Utah or California.
    • 2-4 business days: Colorado, Idaho, Nevada, New Mexico, Oklahoma, Oregon, Washington & Wyoming.
    • 4-7 business days: All other US States (excluding Alaska & Hawaii).
  • Shipped via UPS Ground
  • Delivery within
    • 1-2 business days: Arizona, Utah or California.
    • 1-3 business days: Colorado, Hawaii, Idaho, Nevada, New Mexico, Oklahoma, Oregon, Washington & Wyoming.
    • 3-6 business days: All other US States.
  • Please note we cannot ship to a PO Box. Please use a street address when placing your order to avoid delays.
  • Next business day delivery within the 48 contiguous states only.
  • Please note we cannot ship to a PO Box. Please use a street address when placing your order to avoid delays.
  • Standard shipping only on orders containing personalized items.
  • Allow up to 14 business days for orders containing a personalized item.
  • Orders containing both personalized and non personalized items will be shipped together.
  • If your order is placed on a Californian Public Holiday it will not be processed and dispatched until the next business day.
  • During National and State specific public holidays or busy sale periods you may experience a delay in receiving your order.
    Please note your order will not be shipped on any of the below Public Holidays.
    • Memorial Day
    • Independence Day
    • Labor Day
    • Thanksgiving Day
    • Christmas Day
    • New Years Day
  • No promo code needed! FREE shipping is automatically applied at checkout when your order is over the specified threshold before tax.
  • The threshold for FREE shipping is calculated after any promotions and discounts are applied.
  • FREE delivery is a limited promotion and only available on US orders sent via UPS SurePost or orders sent to Canada.

Store to Door

  • Orders received weekdays before 12pm PST will be shipped the same day.
  • Delivery within
    • 2-3 business days: Arizona, Utah or California.
    • 2-4 business days: Colorado, Idaho, Nevada, New Mexico, Oklahoma, Oregon, Washington & Wyoming.
    • 4-7 business days: All other US States (excluding Alaska & Hawaii).

International Shipping

  • Orders will leave our warehouse in 1-4 days.
  • Shipped within 4-14 business days.
  • Shipping times do not include any customs processing times for international orders.
  • Orders will leave our warehouse in 1-4 days.
  • Shipping within 4-20 business days.
  • Shipped times do not include any customs processing times for international orders.
  • No, unfortunately we cannot ship to a PO Box. Please use a street address when placing your order.
  • Depending on the value of your order and the destination country, you may be charged import or customs charges. These charges are the responsibility of the person receiving the parcel and are not included in the cost of shipping. Please check with your country’s customs service if you need more information.
  • Unfortunately your order is not able to be shipped on a public holiday.
  • If your order is placed on a Public Holiday it will not be processed and despatched until the next business day.
  • During specific public holidays or busy sale periods you may experience a delay in receiving your order.

Shipping Terms & Conditions

  • Depending on the value of your order and the destination country, you may be charged import or customs charges. These charges are the responsibility of the person receiving the parcel and are not included in the cost of shipping. Please check with your country’s customs service if you need more information.
  • Please choose Standard (SurePost) shipping for orders being sent to a PO Box. All other methods will result in the parcel being returned to our warehouse.
  • Orders shipped outside of the USA will be subject to the shipping terms of the relevant postal service.
  • While we do everything we can to ensure your order is shipped in a timely manner, we will not be liable for any loss or damage incurred by any person. This can be a result of a delay caused by our carrier that we have no control over or by any event which is out of our reasonable control or foresight. This includes but is not limited to any delay caused by an incorrect shipping address being provided to us.
  • Shipping charges and minimum order are subject to change at any time.
  • All orders are subject to availability of items at the time of dispatch. We do our best to maintain up to date and accurate information regarding stock levels. If any items in your order are out of stock at the time your order is packed, we will notify you via email and refund you for those items.