Delivery Methods

Christmas Delivery

East Coast

  • Pick Up In Store: Order before 12pm PST December 15
  • Standard Delivery: Order before 12pm PST December 15
  • Next Day Delivery: Order before 12pm PST December 20

West Coast

  • Pick Up In Store: Order before 12pm PST December 19
  • Standard Delivery: Order before 12pm PST December 19
  • Next Day Delivery: Order before 12pm PST December 20

Personalized Products

  • Please refer to individual product for Christmas delivery cut off times

Standard Delivery (UPS Surepost) - $6 or FREE for orders $55

  • Please note that our warehouse processing time has been included in the below estimate.

State

Days to Delivery

AZ, CA, NV, UT

2 to 3 Business Days

Other US States

7-10 business days

Puerto Rico

Up to 15 business days

Personalised Items

  • Please allow an additional 5 business days for personalised product.
  • Standard delivery only on orders containing personalised product.

Next Day (UPS Next day Air Saver) - $25

  • Next Day orders placed weekdays before 2pm PST will leave our warehouse on the same day. Orders placed outside of these times will leave the next business day. 
  • Delivery within 1-2 business days
  • Next Day delivery available to commercial destinations within the 48 contigious states only
  • Please allow 3-5 additional business days for delivery to Alaska or Hawaii
  • Please note that we cannot ship to a PO Box. Please use a street address when placing your order to avoid delays.

Express Delivery (UPS Ground) - $9 or $5 for orders over $55

  • Express orders placed weekdays before 2pm PST will leave our warehouse on the same day. Orders placed outside of these times will leave the next business day. 
  • Delivery within 1-5 business days
  • Please allow 3-5 additional business days for delivery to Alaska or Hawaii
  • Please note that we cannot ship to a PO Box. Please use a street address when placing your order to avoid delays.

Pick Up In Store - $2 or FREE on orders over $30

  • Delivered from our warehouse to selected stores within 1-6 business days
  • Please note: uncollected orders will be cancelled and refunded after 30 days

Canada Delivery - $6 or FREE on orders over $55

  • Orders will leave our warehouse in 1-4 days
  • Delivery within 4-14 business days
  • Please note that we cannot ship to a PO Box. Please use a street address when placing your order to avoid delays.

International Delivery - $30

  • Orders will leave our warehouse in 1-4 days
  • Delivery within 4-20 business days

Delivery Terms & Conditions

  • Delivery times do not include any customs processing times for international orders.
  • Depending on the value of your order and the destination country, you may be charged import or customs charges. These charges are the responsibility of the person receiving the parcel, and are not included in the cost of delivery. Please check with your country’s customs service if you need more information.
  • Nail polish, flammable items and some consumable items cannot be shipped internationally. You can find more details on the United Postal Union Convention website.
  • Please choose Standard (SurePost) delivery for orders being sent to a PO Box. All other methods will result in the parcel being returned to our warehouse.
  • Orders delivered outside of the USA will be subject to the delivery terms of the relevant postal service.
  • While we do everything we can to ensure your order is delivered in a timely manner, we will not be liable for any loss or damage incurred by any person. This can be a result of a delay caused by our carrier that we have no control over or by any event which is out of our reasonable control or foresight. This includes but is not limited to any delay caused by an incorrect delivery address being provided to us.
  • Delivery charges and minimum order are subject to change at any time.
  • Please check your order upon arrival to ensure it contains the right contents.
  • All orders are subject to availability of items at the time of dispatch. We do our best to maintain up to date and accurate information regarding stock levels. If any items in your order are out of stock at the time your order is packed, we will notify you via email and refund you for those items.

Customs &  Import Charges

  • Depending on the value of your order and the destination country, you may be charged import or customs charges. These charges are imposed by the destination country and we are not able to control or estimate any applicable fees or charges. Customs and import fees are the responsibility of the person receiving the parcel, and are not included in the cost of delivery. Please check with your country’s customs service if you need more information.

Free Shipping Terms & Conditions

  • No promo code needed! Free shipping is automatically applied at checkout when your order is over the specified threshold before tax. 
  • The threshold for free shipping is calculated after any promotions and discounts are applied.
  • Free shipping is a limited promotion and only available on US orders sent via UPS SurePost or orders sent to Canada.