BLACK FRIDAY & CYBER MONDAY
After living rent-free in our heads all year. Black Friday and Cyber Monday are almost here. The countdown is officially on. The wishlists are waiting. Like we even had to tell you. The savings are about to be saving. We're going bigger than ever before with the most-wanted deals and discounts online and in-store. Expect massive savings. Expect stacks of surprises. Expect it to be our best event yet. The sale you've been waiting for all year is about to kick off.
Shop Black Friday and Cyber Monday like a VIP
Get that extra special treatment when you sign up to Cotton On & Co Perks. It's your VIP access to sneak peeks, special offers, member exclusives and more. Consider this us rolling out the rest carpet for you. As a Cotton On & Co Perks member, it's also the best way to stay updated on any other deals and offers
Shop smarter, not harder
From the comfort of your couch or your morning commute, our app is your all-in-one access to new drops, shopping rewards and exclusives.
Looking for new?
If this has you wondering, wait, what actually is Black Friday?
Black Friday is an internationally known sale event in November, the Friday after Thanksgiving. (Black Friday originated in the USA). The event basically means you get to score on all of your favourite styles for less. It's the perfect time to tick off your Christmas gift list, re-stock your wardrobe hero items, treat yourself, or change your whole entire wardrobe persona.
No one does a Black Friday event like us. It's our biggest event of the year. We repeat: biggest event of the year. The biggest deals on your most-loved styles.
When is Black Friday and Cyber Monday?
The official industry-wide Black Friday event takes place on Friday November 29. But it's never too early to too late to refresh your wishlist and start planning your cart. Cyber Monday falls on the Monday after Black Friday. This year Cyber Monday will be on Monday December 2.
Does Cotton On also do a Cyber Monday sale?
You bet we do! Our top tip before the best Monday of the year? Sign up to Cotton On & Co Perks. and download the Cotton On app. That way, you’ll be the first to know about Black Friday, Cyber Monday and all the other exciting Cotton On sales and events that happen throughout the year.
What time do the events start online?
Telling you now would be cheating. What we can tell you though is that if you sign up or download our app, you'll be the first to know (and get a VIP head start to scroll and shop, too!)
How do I get the most out of Cotton On's
Black Friday and Cyber Monday?
Seeing lots of stuff you love? Create and account and add them to your wishlist in the lead up to Black Friday and Cyber Monday. It's the perfect time to treat yourself or even tick off your entire Christmas gift list. How good! When it comes to hauls like this, we think a little bit of organisation and preparation is the key to bagging all the best looks at all the best prices.
What if I'm too excited to wait?
We honestly don't blame you. You can scroll and shop our sale edit anytime.
Can I return items I've shopped during Black Friday and Cyber Monday?
If your item is faulty please see our Faulty Returns Policy.
Faulty Returns
We want you to be satisfied with your purchase but if the products are faulty, wrongly described or different from a sample shown, we’re so sorry! We will meet our legal obligations in the country in which the products were purchased. Just follow the returns process above in-store or online.
Change of Mind Returns
If you change your mind about a product you purchased from us online or in-store, we will refund the purchase price, or exchange (only available via stores) in the country of purchase, subject to the following conditions:
1. Items purchased online can be returned in store with proof of purchase. In the case of online purchases, refunds will not include the cost of shipping, except as provided below.
2. Products purchased from any Cotton On Group retail or online store can be returned at any time by the customer with proof of purchase;
3. The items must not be underwear, earrings, cosmetics, third party brands, charity items, seconds, samples, customised personalised items or gift cards;
4. We will only accept swimwear returns if the hygiene sticker and swing tags are attached to the product.
5. Where possible all refunds will be returned to the original forms of payment, otherwise an alternative refund tender will be offered;
6. Items must be in original sale condition (unworn, unwashed, or otherwise unused with original tags/labels attached); and
7. You may be asked to provide personal details for returns or exchanges. These details will be used for the purpose of processing the return
Shipping costs may be refunded on faulty items only if the entire order is being returned and the customer provides proof of the shipping amount.
Returns Process
Head to your nearest store with your return and receipt.
The team in store will confirm that our returns policy has been met and help you with an exchange or refund.
If your purchase was made online you can also return to one of our stores as this is the fastest option. If you're unable to head into one of our stores then you may choose to return to our online store. Visit our Online Returns for more information.
What payment method/s can I pay with?
All of our usual payment methods will be available including Visa, MasterCard, atome, Grab or if you're lucky to have a Cotton On Group Gift Card, you can use that too!
If you're paying with one of our buy now pay later partners, please note that each may have a different way of calculating and deducting scheduled payments. We recommend you visit their website and read through how it works or speak to their customer service representatives if you're unsure.
I'm ready to shop Black Friday and Cyber Monday, what now?
Follow us on Instagram @cottonon_asia and TikTok @cottonon, say hi and share your hauls. We'd love to see how you're styling your faves.
