Malaysia Delivery

  • Peninsula: Order by 3pm Monday to Friday for delivery within 2-3 business days. Orders placed after 3pm Monday to Friday will be delivered within 3-4 business days.
  • East Malaysia: Delivered within 2-5 business days.
  • Signature required on delivery.
  • Next Day orders placed weekdays before 3pm will leave our warehouse on the same day. Orders placed outside of these times will leave the next business day.
  • Delivered next business day (Only available in West Malaysia).
  • Signature required on delivery.
  • Cash on Delivery (pay cash upon delivery) is available within selected cities in Malaysia.
  • You will be required to sign an invoice upon delivery, which will confirm and ensure collection of your cash.
  • Cash on Delivery payments available via Standard Delivery or Next Day Delivery only.
  • Cash on Delivery is not available on orders containing personalised product.
  • Standard delivery only on orders containing personalised items.
  • Allow an additional 5 business days for orders containing a personalised item.
  • Orders containing both personalised and non personalised items will be delivered together.
  • No promo code needed! Free shipping is automatically applied at checkout when your order is over the specified threshold.
  • The threshold for free shipping is calculated after any promotions and discounts are applied.
  • Free shipping is a limited promotion and not available for orders delivered outside Malaysia.
  • Unfortunately your order is not able to be delivered on a public holiday.
  • If your order is placed on a Public Holiday it will not be processed and despatched until the next businesss day.
  • During National and State specific public holidays or busy sale periods you may experience a delay in receiving your order.

Click & Collect

  • Available in selected stores.
  • Peninsula: Order by 3pm Monday to Friday for next business day collection in store.
  • Orders placed after 3pm Monday to Friday will be available for collection in 2 business days.
  • East Malaysia: Available for collection within 2-5 business days.
  • Please note: uncollected orders will be cancelled and refunded after 30 days.

Store to Door

  • Peninsula: Order by 3pm Monday to Friday for delivery within 2-3 business days. Orders placed after 3pm Monday to Friday will be delivered within 3-4 business days.
  • East Malaysia: Delivered within 2-5 business days.
  • Signature required on delivery.
  • Standard domestic shipping only. We’re unable to offer international or express shipping.

International Delivery

  • Unfortunately we are unable to offer International delivery for orders placed via our Malaysia website.
  • Please visit our AU, USA or Singapore site to place an order for international delivery.
  • No, unfortunately orders cannot be delivered to PO Boxes.

Delivery Terms & Conditions

  • Receiving your order: Please note that orders require a signature on delivery. If you are not available to sign for your order, the postal carrier will leave a note with instructions for pick up from a designated post office. Delivery is subject to the terms of the relevant postal service.
  • While we do everything we can to ensure your order is delivered in a timely manner, we will not be liable for any loss or damage incurred by any person as a result of delay caused by our carrier that we have no control over or by any event which is out of our reasonable control or foresight including but not limited to any delay caused by an incorrect delivery address being provided to us.
  • Out of stock items: If any items in your order are out of stock at the time your order is packed, we will notify you via email and refund you for those items.