Return parcel - Ninja Van

Hi there! Thank you for choosing Ninja Van as your return provider. Do follow the following 4 steps to return your item.

STEP 1: FILL OUT THE RETURN FORM

STEP 2: COTTON ON WILL SEND YOU A CONFIRMATION EMAIL

The confirmation email will outline the following details:

  • Return Consignment Note


The return consignment note will be sent you within 24-48 hours.

STEP 3: PACK YOUR ITEM PROPERLY

  1. Pack your item according to the guidelines set in "packaging guideline page"

  2. Kindly ensure to remove old consignment note on the package

  3. Paste the new return consignment note on top of your package



Note: Ensure that the item is securely packed and the return label is clearly visible to our team.

STEP 4: DROP OFF AT NINJA VAN'S NEAREST POINTS AND DONE!

  1. Drop off your parcel at any of our Ninja Points and done!

  2. Track your package here : https://www.ninjavan.co/en-my/tracking