Contact Us

Your feedback is important to us

Your feedback is an invaluable resource to help continually improve our products and service. Our Customer Relations team are equipped with the knowledge and experience to understand your needs, and are always ready to help. So no matter what your query, please don’t hesitate to get in touch.

We look forward to hearing from you!

Product Enquiries

I am after a certain product or size, but it no longer seems to be in stock online or in store - where can I get it?

We are focused on delivering the latest looks as frequently as possible at Cotton On. Whilst we do our best to keep up with demand, from time to time our most popular products sell out quickly. So if you miss out make sure you check our site and stores regularly as we add new styles each week.

If you are after a particular item from one of our many stores we recommend that you contact your nearest store directly and ask our staff to confirm the availability of the style you are interested in.

Contact Details

  • RETAIL / IN-STORE: 1800 420 176 - option 2 (AUS only)
  • ONLINE: Online: 1800 420 176 - option 1 (AUS only)
  • EMAIL: Contact us by email